Contact & Support

Email support

Email support@littleboxofgoodies.com for product, account, payment, digital-delivery, refund, privacy, legal, safety, or content-removal questions.

To help us investigate quickly, write from the email address associated with your account or purchase and include the relevant order number or care-package link. Never send a full payment-card number, password, private wallet link, or other sensitive credential.

Support tickets

Signed-in customers can also open and follow a private request in the Support Center. A ticket is useful when you want an in-account history of the conversation.

Response times

We aim to acknowledge complete support requests within two business days. Refund requests are handled according to the Refund, Cancellation & Digital Delivery Policy. Urgent reports involving child safety, credible threats, exposed credentials, or unlawful content should begin the email subject with URGENT SAFETY.

Operator

Little Box of Goodies is an online-only service operated under that name by an independent individual developer. It has no public office or retail location.